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Privacy Policy

Common Grounds Privacy Statement September 20, 2009

Wilson’s Common Grounds, LLC ("Common Grounds") knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully. Therefore, this online Privacy Statement tells you about the information Common Grounds collects through the services available on (the "Site"), and how we use that information.

By using the Site, you are accepting the practices described in this Privacy Statement, as modified by us from time to time. If we change this Privacy Statement, we will post a notice on the home page of and change the date at the top of this Privacy Statement, so that you are always aware of the information that we collect and how we use it. Therefore, we encourage you to check this page periodically for updates or changes whenever you visit the Site.

All changes will become effective when posted, and by continuing to use the Site following the posting of any changes, you agree to be bound by such modified Privacy Statement.

The Information We Collect and How We Use It

When you visit and use the Site, we gather certain information to help us better serve you. The information that we receive and collect depends on what you do when you visit the Site.

Except as described in this Privacy Statement, we do not sell, rent, share or disclose the personally identifiable information that you provide to us (which is information that can be used to identify you individually) with any other organization. Information about our customers is an important part of our business, and we are not in the business of selling it to others.

Some of our employees have access to customer information only in order to serve customers or maintain our information systems. These employees are subject to our corporate privacy policy.

Submitting an Order

When you submit an order we ask for your name, email address, billing address, shipping address, telephone number and credit card information. Your credit card information is sent to, and processed by third party financial institutions and their vendors. These service providers receive this information only for the purpose of verifying your credit card information, and for processing payment for your order, and they are obligated to keep this information confidential.

Registering your Common Grounds Gift Card

When you register your Common Grounds Gift Card on the Site, we ask for your name, email address, phone number and mailing address. This information is collected solely for the administration of our Common Grounds Gift Card program, and for replacing your Common Grounds Gift Card in the event it is lost or stolen.

Information We Automatically Collect

Some information is automatically collected when you visit the Site. We collect the name of the domain and host from which you access the internet, the internet protocol (IP) address of the computer you are using, the browser software you use and your operating system, the date and time you access the Site, and the internet address of the web site from which you linked directly to the Site.

We use this information to monitor the Site and provide us with the ability to enhance our customers' shopping experience by serving up relevant content and to determine aggregate information about usage patterns.

We use cookies to enhance the browsing and shopping experience on the Site. "Cookies" are small files or records that we place on your computer's hard drive to collect information about your activities on the Site. The information captured makes it possible for us to speed navigation, keep track of items in your shopping cart and provide you with custom tailored content.

You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off your computer's ability to receive cookies. If you refuse cookies, you will not be able to open a shopping cart on the Site, and therefore will not be able to complete an order with us online.

How We Secure Your Information

We make every effort to ensure that your personal information is protected on our system. Our Site uses Secure Socket Layer (SSL) encryption to help ensure that your personal information cannot be read as it passes over the Internet, including your credit card number.

We also require our credit card transaction processor to use adequate security and encryption technology to ensure the safety and security of your personally identifiable information.

Communications from Common Grounds

When registering your Common Grounds Gift Card, you may, sign up for a free eNewsletter, which contains product update information and special offers from Common Grounds. If you do not sign up for the eNewsletter or Special Offer emails, you will not receive them.

Upon placing an order on you will receive an email confirmation notifying you that we have received your order; you will also receive an email from Common Grounds when your order has been shipped.


Protecting the privacy of children is very important to us. For that reason, our Site does not solicit, collect or maintain personally identifiable information from users we actually know are under age 13. Children under the age of 13 should not provide any personally identifiable information on the Site, and we ask that children are supervised by a parent while visiting the Site.

Changing Your Personal Information After Registering Your Common Grounds Gift Card

If any of your personal information changes after you register your Common Grounds Gift Card you may log into and update your personal information.

Questions and Feedback

If you have any questions about our privacy statement or our use of your information, please contact us. The content of any comments, suggestions, questions, information and feedback received by Common Grounds shall be deemed to be non-confidential.

Any comments or materials sent to Common Grounds through this Site, including all feedback, questions, comments, suggestions, questionnaires and the like, shall become the sole property of Common Grounds. Common Grounds shall be free to use any such suggestions, comments, concepts and the like for any and all purposes of its sole choosing, without payment of any compensation.


The Site may include links to other sites on the Internet that are owned and operated by vendors and other third parties (the "External Sites"). Common Grounds is not responsible for the availability of, or the content, products, services, information or materials located on or available through, any External Site.

You should contact the site administrator or Webmaster for those External Sites if you have any concerns regarding any matter related to or available from such External Sites, including without limitation, the privacy practices of such sites.